Great News For Online Shoppers! Blinkit Launches 10-Minute Return For Clothes And Footwear | Technology News

In which cities is Blinkit’s new return and exchange feature for apparel available?

Blinkit’s new apparel return and exchange feature, after being tested in Delhi-NCR, is now available in Mumbai, Bangalore, Hyderabad, and Pune. According to Dhindsa, the company plans to expand the service to even more cities in the near future.

In a post on X (formerly Twitter), Blinkit’s CEO Albinder Dhindsa shared, “Introducing easy returns on Blinkit! Customers can initiate a return/exchange in case of a size or fit issue with the delivered product. This solves a crucial problem of size anxiety for categories like clothing and footwear.”

Introducing Easy Returns on Blinkit!

Customers can initiate a return/ exchange in case of a size or fit issue with the delivered product. This solves a crucial problem of size anxiety for categories like clothing and footwear.

The cool part – return or exchange will happen… pic.twitter.com/iWUcoPaOLj
— Albinder Dhindsa (@albinder) October 15, 2024

He further added “The cool part – return or exchange will happen within 10 minutes of raising a request!” he added.

The new feature is a strategic move to stay ahead of the growing competition from Zepto, Swiggy’s Instamart, Flipkart’s Minutes, and BigBasket’s BBNow in the quick commerce sector, which is valued at around $5.5 billion. At present, Zepto offers a 72-hour exchange policy for apparel, but it only applies to damaged or defective items.